ALL SALES ARE FINAL / RETURN POLICY

 

Exchanges, Returns or Refunds of any kind are not available for any purchase of original artworks, nor on any items offered for sale in the store.


For Apparel:

It is your sole responsibility as the customer to use the sizing chart on the product page to verify the correct size before placing order. No exchanges or returns are allowed for size differences. No exchanges, returns, or refunds for buyer’s remorse.

30-day Replacement Policy for Sculpture & Paintings

The last thing I want is for you to be stuck with a damaged artwork. If the item arrives to you damaged , please get in touch with me as soon as possible and I will send you a replacement item free of charge.


REPLACEMENT REQUEST INSTRUCTIONS

If you believe an artwork was damaged in transit please follow these instructions for an exchange or refund: 

1. Take photos of the problem and the packaging – more photographs and angles the better.
2. Send an email with the subject line “Damaged Artwork” to admin{@}krage.media
3. Please include the following:

  • The photo(s)
  • A specific description of the issue

I will respond within 1-3 business days.